Shipping & Returns

Every Babybloom order is carefully packed and shipped from Queensland, Australia.

Shipping within Australia

📦 Standard Shipping

Calculated at checkout

Estimated delivery: 2–8 business days

🚚 Express Shipping

Calculated at checkout

Estimated delivery: 1–4 business days

International Shipping

We proudly ship to selected countries worldwide.

International shipping costs are calculated at checkout based on your location.

Please note that customs duties, taxes or import fees charged by your country are the responsibility of the customer.

Damaged or Incorrect Orders

If your order arrives damaged, please email us with:

  • Your order number

  • A description of the issue

  • Photos of the damage

We'll arrange a replacement or refund as quickly as possible.

Processing Time

Orders are usually packed and dispatched within 1–3 business days.

During product launches or busy periods, processing may take slightly longer.

Tracking

Once your order has been shipped, you'll receive a confirmation email containing your Australia Post tracking number.

Returns & Refunds

We want you to absolutely love your Babybloom Memory Book.

If your order arrives damaged or you've received the incorrect item, please contact us within 7 days of delivery and we'll make it right.

📧 babybloommemorybooks@gmail.com

Packaging

Every Babybloom Memory Book is carefully packaged to help ensure it arrives safely and in beautiful condition.

We take great care preparing every order before it leaves our studio.

This reinforces that it's a premium product.

Change of Mind

We accept returns for unused, unopened products in their original condition within 14 days of delivery.

Return postage for change-of-mind purchases is the responsibility of the customer.

Questions?

We're always happy to help.

📧 babybloommemorybooks@gmail.com

Thank you for supporting our Australian family business.